Have you outgrown your current IT support company? Tired of dealing with slow computer consultants that nickel and dime you for everything they do?

Providing Anchorage Bowl and Matsu Valley Business Owners With Trusted IT, Computer Support, Security and HIPAA Compliance Since 2001

  • Quick response – A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
  • Reputable - DenaliTEK is a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
  • Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.

Call us today at 907-290-2571 and we’ll show you how we can make your computer problems go away finally and forever!

FREE Enhanced Cyber Security Vulnerability Assessment

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Call Us Today At 907-290-2571

How We Can Help

What makes DenaliTEK unique? We empower business to thrive, before it's too late. Too many organizations are underserved by their IT provider. They feel ignored, frustrated, and uninformed. We provide long-range planning, comprehensive risk mitigation, and guaranteed response. Be confident of your technology management with no surprises or frustrations.

96% of all support calls during business hours are answered live by a technician.

83% of all support requests resolved same day.

12 to 60-month planning with budgeting every quarter.

What We Do

Managed Services

We’ll manage all of your IT services for a flat-rate fee.

Remote IT Services

Let us fix your issues with ease and speed.

Help Desk

We offer assistance with network and computer issues.

Data Backup and Recovery

Prevent the unexpected from ruining your company.

Why Choose Us

3 Reasons to Trust DenaliTEK to Support Your Computer Network

DenaliTEK is an award winning company, with highly qualified and certified staff, that has developed a carefully crafted network of partners which allows us to bring global scale, best-in-class services to small and medium sized businesses in Alaska, while simultaneously offering impressive onsite responsiveness.

DenaliTEK is pioneering new and innovative ways of serving Alaska’s business community with MSP and Flat Fee services packages that provide scalability, service, and responsiveness found nowhere else.

DenaliTEK has developed a reputation as being one of the most client centric IT firms in the industry, through hard work and over a decade of dedication to the Alaskan business community.

Give Yourself Peace-of-Mind with IT Support Services in Anchorage, AK

Running a small - to midsize-business is a challenging thing. Ease some of this difficulty by letting us take care of your IT needs. DenaliTEK is a managed service provider that specializes in comprehensive IT support services, allowing you to focus on growing your business. Prevent technology problems from derailing productivity and hurting your bottom line, trust DenaliTEK to ensure that your network runs smoothly.

We Are a Truly Local Company Dedicated to Making Your Life Easier

DenaliTEK has deep roots in the Anchorage, AK area and we focus on providing the community with excellent IT support services. We do not obligate clients to sign long-term contracts, rather we prefer to retain customers by building relationships and letting our work speak for itself. If you are interested in outsourcing your company’s computer support to managed IT service providers and you value top-notch expertise with no hidden costs or surprise fees, than DenaliTEK is a perfect fit for you.

DenaliTEK Offers a Full Range of Services to Meet Your Business Needs

Whether you want to integrate new services like dark web monitoring or data backup and recovery or to simply streamline your existing network, DenaliTEK will be able to tailor the optimal plan for your business. Gain all the benefits of 24/7 network monitoring and our live help desk without the costs associated with in-house IT support. As a trusted managed service provider, our philosophy is to prevent problems before they arise and respond speedily to issues when they do.

Talk to One of the Best Managed IT Service Providers in Anchorage, AK today

We are happy to discuss your needs and how we can help you – and we will do so with jargon-free, plain English so you can understand all the options available to you. Our team can be reached by phone at (907) 290-2571 or email at info@denalitek.com. Stop letting computer problems give you and your employees headaches, contact us now and let us worry about the technology.

A message from our President:

Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.

Your business can save money and time today with DenaliTEK’s Managed Services, network solutions, IT support and more.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to Data Backup, we’re here to team up with you and your company for expert support.

So if your company is in Anchorage, Palmer, Wasilla and surrounding areas, DenaliTEK can help you today.

Frequently Asked Questions About Managed IT Services

Are Your Managed IT Services Alaska-Based?

Yes, we are a locally-owned and operated company. As an information technology business, we focus on delivering the most efficient IT services possible. Our team of IT experts provides professional service to Anchorage, AK and surrounding areas.

What Makes You a Great Managed Service Provider?

Our team prides itself on how it differs from other managed service providers. From small businesses to large corporations, we take a genuine interest in our customers. At DentaliTEK, we implement the latest information, technology, and feedback to assist you as best as possible throughout the process.

Don't just take our word for it. See what our previous clients have to say.

What Are the Biggest Threats Modern Corporations Face?

Any company with an online presence is at risk of hacking, cyber attacks, and viruses. Beyond this, it is difficult to manage dozens to thousands of devices used by employees. When the system crashes, a busy corporation may not have the time to devote to fixing it. That's why they need someone to manage it all on their behalf.

Managed IT services can troubleshoot and provide ongoing support against digital threats. This can save careers and take businesses to the next level.

What Managed Services Do I Get?

When a client partners with us, they receive project management and a wide range of other managed services in one package. You can view a full list here. If you have any questions about IT services you cannot locate on our website, feel free to ask. We are available by phone and email to help however we can.

How Do Managed IT Services Help Small and Medium-Sized Businesses?

We work a lot with locally-owned medium-sized businesses. Our reputable IT services help medium companies thrive while maintaining the momentum they have worked hard to achieve. We provide them...

  • Top-quality customer support services
  • Cloud services
  • In-house Alaska computer support
  • Remote monitoring
  • Ongoing technical support
  • Automation systems
  • Staff augmentation
  • Dark web monitoring
  • Informational guides and other resources to help both the company and its customers better use technology services
  • Other technology services

How Can Small Businesses Save Money with Your Managed Services?

Our technology services help businesses and individual clients of all sorts save money.

  • Disaster recovery
  • Data backup, storage, and organization
  • Reduce site downtime during maintenance
  • Boost firewalls to protect against viruses
  • Various training for technology services and cloud services
  • Upfront flat fees for all our IT services
  • Improve efficiency and productivity
  • Remote monitoring for ongoing protection
  • Secure networks to protect your computers against hackers

Being a smaller company puts you at greater risk of data corruption and digital theft. Incidents like these are more devastating than they are to larger businesses. Protect your company with secure managed services and ongoing technical support. Locally-owned small businesses may also be eligible for special rates.

How Can I Learn More About DentaliTEK IT Services?

It's time to contact the best-managed service providers in Anchorage, AK. Talk with our team of specialists to learn the full range of our IT management services.

Do you have a question? Feel free to call, email, or visit us in-house at our physical site. Additionally, you can increase your IT knowledge by reading our blog.

Are you ready to get started? Consult with our IT experts today to find the best management solutions for your business.

Meta description: Are you looking for managed IT services in Anchorage, AK? DentaliTEK is your go-to solution for any technology services no matter the size of your business.

What Clients Are Saying...

See what other business owners are saying about us…

Not too big or small

It is important to go with a partner that has been in the business for a long time, continues to be run by the same management team, and is not too big or small to provide customized personal service and reliability - and this describes DenaliTEK. Having DenaliTEK’s managed services is like having an IT person on staff.

Dr. Anthony Makar Makar Eyecare LLC

Pleased

Any CEO, Company Owner or Director of IT that isn’t taking cyber security seriously is a fool.  We’ve seen a dramatic increase in the number of spoofing, phishing, spams and now ransomware insertions this past couple years, and it is only forecast to get worse.  While ransomware has been mostly directed at larger public and private institutions, they will eventually get around to smaller businesses as well.  ASM Global manages over 300 stadiums, arenas, convention centers on five continents and we’ve experienced several cyber security incursions.  A successful ransomware attack, spam or phish can be incredibly disruptive to an origination’s operation, it’s clients and ultimately, it’s bottom line.  I couldn’t be more pleased with DenaliTEK’s efforts to bringing industry best practices to thwart cybercrime and in general upkeep of our network, network access and security.

Greg Spears ASM Global

Proactive roadmap with attainable goals

In our experience, DenaliTEK’s 24/7/365 managed service has given us high reliability in system operations and data preservation, their talented on-call service techs and engineers have smoothed out the inevitable bumps we have had, and their quarterly business reviews have given us a forward-looking proactive roadmap with attainable goals.  We are happy to be their customer.   

Frank Thomas-Mears

Not too big or small

It is important to go with a partner that has been in the business for a long time, continues to be run by the same management team, and is not too big or small to provide customized personal service and reliability - and this describes DenaliTEK. Having DenaliTEK’s managed services is like having an IT person on staff.

Makar Eyecare Dr. Anthony Makar Makar Eyecare LLC

Removed the stress

Moving to DenaliTEK’s managed services program has removed the stress of wondering when support issues will be taken care of. Whether speaking to a technician on the phone or creating a ticket through their online portal, we know we are being well taken care of. All of our team members are able to access DenaliTEK’s robust staff with any issues that arise, 24/7.

Cange Group Bryan Miller Cange Group

Excellent technical expertise… 

DenaliTEK and their staff take a global view of our IT needs and are able to help us anticipate investments and upgrades. They hire staff who are easy to work with and have excellent technical expertise. DenaliTEK is very good at communicating about IT with people who are not IT professionals. We have hired a number of other firms, and DenaliTEK has been by far the best service and the best value. We trust them!

Thea Agnew Bemben Managing Principal
Agnew Beck Consulting, LLC

“I would say every business should have this!”

Ernie Hetrick EDC Inc.

“Eye-opening refresher on internet cyber security”

Cycelia Gumennik Denali Commercial Management

Guaranteed response

DenaliTEK’s thoughtful, quality staff have a high level of ethics, credibility and offer top-quality reliable, responsive service. DenaliTEK’s quarterly business reviews give me stability in price and their guaranteed response gives me stability in service. I have worked with DenaliTEK at a few companies over the years, DenaliTEK is my first choice for IT.

Alaska Native Heritage Center Jennifer Holmstock Alaska Native Heritage Center

I sleep better

DenaliTEK has freed me up personally to do more billable hours and I sleep better knowing the firm's technology is being monitored daily. DenaliTEK knows the latest hardware and software solutions for our business needs. Our CPA firm works in a multi-office environment of cloud- based applications, paper and paperless workflow. Privacy, security, backup redundancy and disaster recovery are critical and DenaliTEK gets that. If IT is not your hobby or passion, it is best to outsource this critical function to an expert like DenaliTEK.

 

Wayne Eski, CPA Shareholder
Swalling and Associates, PC

“Real heightened awareness to my own habits”

Bryan Miller Cange Group LLC

“DenaliTEK did a great job communicating the risks with real world examples to bring home the threat of cybercrime”

Nathan Huey Ophthalmic Associates

Confidence 

For me, the staff at DenaliTEK feel more like co-workers. I am not treated as just another client. I have worked with other IT firms and even had in house IT, and never had the level of confidence that I have with DenaliTEK. The quarterly businesses reviews assure me that we are being looked out for and make it easy to budget.  

Nalani Torres Ophthalmic and Associates

Fast and reliable response 

They are very easy to work with, effective, receptive, and responsive to requests. Their response time is excellent. Our favorite thing about Denalitek is that they're a true business partner to their clients, not just a service provider.

Weaver Brothers Inc.

Guaranteed response 

DenaliTEK’s thoughtful, quality staff have a high level of ethics, credibility and offer top-quality reliable, responsive service. DenaliTEK’s quarterly business reviews give me stability in price and their guaranteed response gives me stability in service. I have worked with DenaliTEK at a few companies over the years, DenaliTEK is my first choice for IT.

Jennifer Holmstock Alaska Native Heritage Center

Removed the stress 

Moving to DenaliTEK’s managed services program has removed the stress of wondering when support issues will be taken care of.  Whether speaking to a technician on the phone or creating a ticket through their online portal, we know we are being well taken care of.  All of our team members are able to access DenaliTEK’s robust staff with any issues that arise, 24/7.

Bryan Miller Cange Group

GO FOR IT!

If you are on the fence or hesitant about taking the consultation call, GO FOR IT! The professionalism alone was worth the 10 minutes. Their Network Assessment showed us how vulnerable we were with our computer network. As a client, we now have a 5-year plan so we can manage a budget.

Debbie Richey Alaska Serigraphics

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