Call Us Today At 907-290-2571
What makes DenaliTEK unique:
Immediate Local Response
We are proud of our ability for a technician to answer your call live without hold time. Usually our number of calls not answer immediately and directly by a technician are somewhere between 0 and 3 per week.
We leverage remote support tools to most efficiently solve your service request. However, if at any time we need to be on-site, we dispatch a field technician.
Comprehensive Planning and Solutions
We invest significant time and effort to develop an ongoing and comprehensive Technology Management Plan for each Managed Services Client. Every client is assigned a Virtual CIO team to update, review and present this plan every quarter. Each plan covers:
- Your ongoing goals and objective as well as opportunities and challenges
- A review of our performance and ticket statistics
- A review of your backup and anti-virus systems and performance
- A comprehensive risk analysis
- A review of our recommended Upgrades and Improvements
- A workstation management plan
- A 12 to 60 month budget
In addition to the technology management process described above, we’ve developed several approaches to reducing or eliminating expensive capital expense projects over time.
Our mission statement sums up our approach to client relationships:
“Through our core values and technology, continually protect and enrich every organization we’ve been given the privilege to serve.”
We truly believe it’s a privilege to serve each an every one of our clients.
Professionalism, Excellence, Teamwork, & Enrichment
A message from our President:
Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.
Your business can save money and time today with DenaliTEK’s managed services, network solutions, IT support and more.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, we’re here to team up with you and your company for expert support.
So if your company is in Anchorage, Palmer, Wasilla and surrounding areas, DenaliTEK can help you today.
3 Reasons to Trust DenaliTEK
to Support Your Computer Network