Proactive roadmap with attainable goals

In our experience, DenaliTEK’s 24/7/365 managed service has given us high reliability in system operations and data preservation, their talented on-call service techs and engineers have smoothed out the inevitable bumps we have had, and their quarterly business reviews have given us a forward-looking proactive roadmap with attainable goals.  We are happy to be their customer.   

Frank Thomas-Mears President
Multiple Risk Managers Inc.

Excellent technical expertise… 

DenaliTEK and their staff take a global view of our IT needs and are able to help us anticipate investments and upgrades. They hire staff who are easy to work with and have excellent technical expertise. DenaliTEK is very good at communicating about IT with people who are not IT professionals. We have hired a number of other firms, and DenaliTEK has been by far the best service and the best value. We trust them!

Thea Agnew Bemben Managing Principal
Agnew Beck Consulting, LLC

You need a company like DenaliTEK! 

The single biggest benefit of using DenaliTEK is the peace of mind that when we have an IT technical issue come up, it will be resolved promptly within a short amount of time. The problems get fixed quickly! Other companies have been unreliable in terms of timeliness and consistency. If you are a small business that relies on your computer network and function, you need a company like DenaliTEK!

Michael Haugen Executive Director
Alaska State Medical Association

I sleep better

DenaliTEK has freed me up personally to do more billable hours and I sleep better knowing the firm's technology is being monitored daily. DenaliTEK knows the latest hardware and software solutions for our business needs. Our CPA firm works in a multi-office environment of cloud- based applications, paper and paperless workflow. Privacy, security, backup redundancy and disaster recovery are critical and DenaliTEK gets that. If IT is not your hobby or passion, it is best to outsource this critical function to an expert like DenaliTEK.

 

Wayne Eski, CPA Shareholder
Swalling and Associates, PC

Confidence 

For me, the staff at DenaliTEK feel more like co-workers. I am not treated as just another client. I have worked with other IT firms and even had in house IT, and never had the level of confidence that I have with DenaliTEK. The quarterly businesses reviews assure me that we are being looked out for and make it easy to budget.  

Nalani Torres Ophthalmic and Associates

Knowledge and experience 

Most companies don’t really need nor can they afford a team of employees dedicated to IT and most companies aren’t necessarily qualified to evaluate the skill of IT employees. DenaliTEK provides a cheaper option for most companies that don’t need full-time IT support and provides a depth of knowledge and experience that that may or may not be present in an employee or individual consultant. We have been satisfied with the service of DenaliTEK for over 13 years.

Peter Hopkins CFO, Carr & Family Administration LLC

Fast and reliable response 

DenaliTEK has fast and reliable response. The staff know what they are doing when it comes to comprehensive planning and solutions. Our relationship is amazing and long term.

Kheyan Medina Weaver Brothers Inc.

Competent 

DenaliTEK has made budgeting IT costs more consistent. The staff are competent, easy to work with and take the time to explain issues and processes.

Kayla Wagenfehr North Pacific Research Board

Guaranteed response 

DenaliTEK’s thoughtful, quality staff have a high level of ethics, credibility and offer top-quality reliable, responsive service. DenaliTEK’s quarterly business reviews give me stability in price and their guaranteed response gives me stability in service. I have worked with DenaliTEK at a few companies over the years, DenaliTEK is my first choice for IT.

Jennifer Holmstock Alaska Native Heritage Center

Removed the stress 

Moving to DenaliTEK’s managed services program has removed the stress of wondering when support issues will be taken care of.  Whether speaking to a technician on the phone or creating a ticket through their online portal, we know we are being well taken care of.  All of our team members are able to access DenaliTEK’s robust staff with any issues that arise, 24/7.

Bryan Miller Cange Group