When you need managed services in Anchorage, Palmer, Wasilla and surrounding areas to maintain peak operation in the IT network of your business, consider us here at DenaliTEK. We'll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your small business today with DenaliTEK' managed services.

When you sign up with our managed services, here are some of the substantial benefits:

  • Predictable costs 24/7 – DenaliTEK doesn't charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done.
  • Ramped up productivity – Never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.
  • We are always available – Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.

You can rest easy when you put your IT support needs in our hands. Contact us today for more information.

Frequently Asked Questions About Our Managed Services

(Anchorage, AK and Surrounding Locations)

Is This an Alaska-Based Corporation?

Yes, we are a locally owned and operated company. You can visit our office in Anchorage, Alaska, for a quick consultation. Should you have a pressing issue, you can contact us by phone or email to receive state-wide support services.

We always strive for quick response times so you can get the help you need without a long wait.

Who Are We?

Launched in 2001, DenaliTEK is a technology company offering a range of managed services in Anchorage, AK. Since then, we have grown to become local icons in the community.

Each of our senior experts has over a decade of experience in providing Alaska computer support. Our founder has been in this field since the '80s and continues finding innovative solutions to help clients. We offer the best-in-class services to help you save money in any predicament.

What Are Managed Services?

At their basics, managed services are ordinary IT services controlled by a third party. By selecting a service provider, you are entrusting your technology and your business to capable professionals who can handle comport support and cybersecurity on your behalf.

Who Needs Managed Services?

Everyone can benefit from having a team of professionals working for them. Get your work done without worrying about faulty technology or frequent network disconnections. Put a permanent end to computer issues in the middle of a deadline.

We handle all your IT needs, no matter the size of your business.

What IT Services and Technical Support Do We Offer?

At DenaliTEK, we believe in giving our customers a full, satisfactory experience. That's why we offer so much for so little. When you partner with us, we provide the following IT services.

  • Computer support
  • Support for cloud services
  • Data backup and security
  • Cyber security
  • Protection against viruses, adware, bloatware, ransomware, malware, spyware, and other digital threats
  • Disaster recovery
  • Software management
  • Hardware management
  • Website management
  • Project management
  • Network monitoring and management
  • Vendor coordination
  • Ongoing maintenance
  • Staff Augmentation

You can view our full range of solutions here.

How Do We Help Small Businesses?

Small businesses often go under the radar of cyber attackers due to being lesser known. However, when an attacker does target a small business, the results can be devastating.

Often, these companies do not have money to hire an in-house IT team, leaving them vulnerable. Smaller businesses tend to lack cyber insurance. They also may not have a data backup and recovery program or use cloud services. Without expert IT experience, the business owner cannot respond quickly to cyber threats, leaving the company out of options.

DenliTEK has seen many of these unfortunate situations. We help clients recover and rebuild after experiencing a cyber attack. Additionally, we give them the ongoing support services they need to prevent another attack from happening.

How Do We Help Medium-Sized Businesses?

Medium-sized businesses are in a particularly tricky spot. They're large enough to gain more attention but often too small to have a devoted, qualified IT team. While they may be able to fight with one or two decently knowledgeable IT workers, medium businesses often need something more to stay protected.

These companies come to us for our remote IT services and top-notch Alaska computer support. Every member of our team has undergone vigorous training to prepare them for any technological emergency. To help you save money, we package our services to provide a comprehensive experience at an affordable price.

Do We Provide Managed Services to Large Companies?

Usually, large businesses have enough financial support and stability to have a designated IT team. However, as the company grows, the in-house team may no longer be enough to fully cover the business's needs. At that point, they may need to look at third-party services to fill the gap.

When a larger company partners with us, we don't override their existing IT team. Instead, we work alongside them. Through cooperation and resource sharing, our two teams can provide the business with the best security and support service possible.

Do We Offer IT Services to Individuals?

While you may not own a company, you can still benefit from third-party IT services. Regardless of whether you manage an at-home business or just focus on school work, it's important to stay protected. We don't just support corporations; we support our beloved Anchorage community!

Do We Sell IT Services Separately?

When you partner with us, you get the full experience for one flat rate fee. Our IT services come in a bundle so you don't have to sacrifice one support solution to find the budget for another one. Our experience in the information technology industry has taught us that the best things come in small packages...or large ones in our case!

Talk with a member of our customer support team to learn more about our tailored packages.

How Can You Find the Best Managed Service Providers in Anchorage, Alaska?

A reputable managed services provider should be able to bring global-scale technology solutions to a business of any size. The company should have a focus on security, productivity, and--most crucial of all--satisfying clients. Each member of the team must be highly knowledgeable about technology and networks. They must be able to recommend the best solutions for clients in varying situations.

Where can you find an IT business like that in Anchorage, Alaska? You already have.

What Makes Us an Amazing Managed Service Provider?

We pride ourselves on responsive service to provide real-time protection and support. As representatives of the Anchorage community, we always try to uphold local values and inject them into everything we do. Our experienced team of technicians exercises proactive measures to stop problems before they occur.

Best of all, we talk to you like you're a human, not a robot. We want to effectively communicate with you, which is why we explain everything simply so nothing gets lost in translation. Each time you contact us, you can rely on fast, accurate solutions and excellent customer service.

How Much Is a Quote?

It's absolutely free! Call or email us today to get yours.

Where Can I Learn More?

Read about our certified staff to learn more regarding our highly qualified Alaska computer support services. You can also view our blog, monthly newsletter, and social media for all the latest tips on how to keep yourself safe in a dangerous digital world.